Contact
If you have questions about billing, subscriptions, or your assessment, you can reach us here.
Support & Billing
For support requests, billing questions, or account issues, contact us at:
Email: contact@theksmart.com
Business Information
Company: TheKsmart LLC
Service: TalentXIQ – Career Self-Assessment Tools
Typical Response Time
We usually respond within 1–2 business days. During high volume periods, it may take slightly longer.
Before You Contact Us
- For subscription questions, please include the email address you used for purchase.
- For payment disputes, attach a screenshot of the bank charge showing the descriptor THEKSMART*TalentXIQ.
- For data or deletion requests, clearly state “Data access” or “Data deletion” in the subject line.